Q: How do I change my home address?
A: You can update your personal information online at Accounts

Q: How do I change my elections for federal taxes?
A: You can update your Federal Tax Elections within Workday and the instructions for updating the certificate can be found in the WorkLion portal. 

Q: How will I receive my W-2 Form since I am leaving Penn State?
A: Your form W-2 will be mailed to the address on file at the time the W-2 forms were created. You can update your address at Accounts. If you are not able to access Accounts to update your address, please contact HR Shared Services at 814-865-1473.

Q: If I carry an out-of-state address within Workday, do I have to pay Pennsylvania State taxes?
A: Penn State withholds Pennsylvania State taxes from everyone's paycheck with the exception of individuals who live and work in another state even though they are paid by Penn State or if they live in one of the six states that have a reciprocal agreement with the state of Pennsylvania: Indiana, Maryland, New Jersey, Ohio, Virginia and West Virginia. A separate form, Rev-419, must be completed if you are from a reciprocal state.

Q: How do I change my bank information for direct deposit?
A: You can update your direct deposit information in Workday. The instructions to update your banking information can be found in the WorkLion portal.

Q: What do I do if I had to close the bank account into which my salary was being deposited, but I didn't inform the Payroll Office?
A: Please contact the Payroll Office at [email protected] as soon as possible to inform them of the change in your banking information. 

Q: What do I do if I lost my W-2 or never received my W-2 ?
A: If you are unable to attain the copy of the W2 via Workday, send an email to [email protected] and request a duplicate W-2; be sure to include your name, PSU ID#  and current mailing address.

Q: Why do I have tuition showing on my paycheck when I have already paid my tuition?
A: When an employee's spouse takes graduate level classes, and is receiving the Grant-in-Aid benefit, the person pays 25% of the cost of the class or classes. The discount amount of  75% is considered Imputed Income (taxable benefit) by IRS regulation. The employer is required to withhold Federal, OASDI, and Medicare tax on the 75% that is covered by the employer. In order to minimize the impact on an employee's pay, Penn State spreads the imputed income (taxable benefit) over three payrolls, (April - June), (July-September), (October-December) one per month. Additional information can be found under Policy HR37.

Q: Why am I having healthcare withheld from my paycheck when I am a graduate student?
A: Information on this question can be found on the Student Affairs website at Graduate Assistant Insurance.

Q: How do I change my Penn State Federal Credit Union deduction amount?
A: The forms required to make this change are available at the Penn State Federal Credit Union. The Credit Union form should be completed and submitted to the Credit Union for processing. The Credit Union will pass the necessary information to the Payroll Office once the form has been completed and submitted.

Q: Do I have to pay the Local Service Tax more than once a year if I have more than one employer?
A: If you have already had the Local Service Tax withheld by an employer other than Penn State, send the PSU Payroll Office a photocopy of the other employer's statement showing that you have already had the tax withheld and a Local Services Tax Exemption Certificate. That information can be found at Local Service Tax Exemption form.  When we receive the appropriate information, we will stop the tax from being withheld from that point forward,  However, you'll have to request refunds from the appropriate taxing authority where you work, not where you reside.

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